Commerce Integration Training

Commerce Integration Training

Regular price
Regular price From 5 Service Credits
Sale price
5 Service Credits

For clients who’ve implemented one of our integrations, we’ll walk you through your entire set-up – whether it’s with Magento, Salesforce Commerce Cloud, BigCommerce, WooCommerce, Shopware or Shopify. Make sure you understand how to best harness and drive value from the powerful integration between Engagement Cloud and your ecommerce platform. 
As this training covers the integration it is essential that delegates have existing knowledge of the Engagement Cloud. Customers who have multiple integrations with their Engagement Cloud account and were only trained on one as part of their initial training may also select this product to ensure that they have the full understanding of all of their integrations.

What you get
The session will cover how Engagement Cloud works with your commerce integration or connector.

  • Platform overview and support options
  • Store - Connector or data sync settings
  • Data management inc. insight data
  • Segmentation inc. insight data
  • Ecommerce in Engagement Cloud
    • inc. order insight and product catalog
    • inc. retailer and customer dashboards
  • Email campaign creation
    • inc. dynamic content
    • inc. product blocks and product reommendations
    • inc. Shopify coupon code (if using Shopify)
  • Automation
    • inc. setting up abandoned cart
  • Reporting
    • inc. campaign, account, program and ecommerce reporting
  • Using Engagement Cloud templates for transactional email (Magento, Big and Shopify)
      What we'll need from you

      • A list of your delegates*, including their email addresses 
      • Details of any integration you have specified
      • Your choice of location: Online or at a dotdigital office
        • Please disregard face to face options as training is being delivered online until further notice due to Covid-19
      Things to know and caveats
      Please disregard face to face options as training is being delivered online until further notice due to Covid-19

      • Up to 6 delegates per session
      • Face to Face Training at dotdigital offices is only currently available in our London or East Croydon offices. 
      • Additional travel and accommodation costs will apply for training at your premises and are invoiced separately after training is delivered. 
      • Training follows a standard program. Tailor made packages are available upon request at an additional charge.


      The work described hereunder must be redeemed within 12 months from purchase, on a date and time to be agreed with dotdigital. Unless due to the availability of Engagement Cloud, any failure to instruct dotdigital to commence or agree the work described (in whole or in part) will result in forfeiture of the entirety of the fee and no credits or refunds, pro rata or otherwise, will be provided. In addition to the dotdigital Terms, this product is also subject to the terms found at: