Survey Migration

Survey Migration

Regular price
Regular price From 3 Service Credits
Sale price
3 Service Credits

With the dotdigital Survey tool being retired, you may want to start thinking about moving your current surveys over to the Pages & Forms tool. Our Managed Services team is on hand to assist with this process - please carefully read through the below before selecting the service you'd like to proceed with. If none of these meet your criteria or if you require an adjusted service, please reach out to your Account Manager/ Customer Success Team who can raise a custom request on your behalf, or complete this form.

Option 1: Survey Migration
  • An exact copy of your current surveys duplicated in the Pages & Forms area of your account 
    • Styling will remain as it currently is 
    • Data fields will be mapped where applicable 
    • You will retain the ability to edit your forms once they have been moved
  • Current Survey URLs will re-direct to the new URLs created during the migration
  • Page branching (where applicable) will be replaced with section logic. This will be manually added by your Project Manager
    Option 2: Survey Rebuild - Price on application

    Please complete this enquiry form 

    • Your DMS will rebuild your surveys using the latest form blocks present in the Pages & Forms tool. This enables:
      • Flexibility over styling for a cleaner, more modern look
        • No limit on colour palette
        • Unlocks a wider catalog of fonts
      • Enhanced section login (this replaces page branching)
    • We will not make amends to the copy currently used in your surveys
    • We will only rebuild your surveys using form blocks, brand colours and fonts from the easy editor menu
      • Additional requirements i.e complete landing page build or custom fonts will need to be quoted separately. Please contact your Account Manager/ Customer Success Team who can raise a request through our Creative Studio team
    • Likert Scale from Surveys will be replaced with Opinion Scale in Forms. This is a numeric scale only - you will need to rethink your question type if you are currently using Likert Scale
    • Page Branching will be replaced using Section Logic
    • You will need to replace any form URLs in your email campaigns with the new URLs generated
    • You will need to replace any embedded/ popover/ linked forms on your website(s) with the new URLs/ script generated
      • Your assigned DMS will provide a list of new links and if needed, the form embed/ popover script
    Things to know
    • You will need to provide us with the list of forms you'd like migrating or rebuilding
    • Images can't be used as question types
    • We can not support with any external tracking scripts
    • Current project delivery is 15 working days. This could be extended depending on the quantity of work selected, your DMS will advise if this is the case
    • Where more than 150 forms need migrating, please increase required quantity on your cart page


    The work described hereunder must be redeemed within 12 months from purchase, on a date and time to be agreed with dotdigital. Unless due to the availability of Engagement Cloud, any failure to instruct dotdigital to commence or agree the work described (in whole or in part) will result in forfeiture of the entirety of the fee and no credits or refunds, pro rata or otherwise, will be provided. In addition to the dotdigital Terms, this product is also subject to the terms found at: