Commerce Shared Workshop

Commerce Shared Workshop

Regular price
Regular price 3 Service Credits
Sale price
3 Service Credits

Purchase your seat at a Shared Workshop today! Our shared sessions are held on set days of the month and are a great way to kickstart your knowledge of the Engagement Cloud or dust it off, if it is a little rusty. Choose to attend your Shared Workshop remotely as x2 online sessions or face to face at our dotdigital offices, where available. 

What you get
The session will cover how Engagement Cloud works with your commerce integration or connector.

  • Platform overview and support options
  • Store - Connector or data sync settings
  • Data management inc. insight data
  • Segmentation inc. insight data
  • Ecommerce in Engagement Cloud
    • inc. order insight and product catalog
    • inc. retailer and customer dashboards
  • Email campaign creation
    • inc. dynamic content
    • inc. product blocks and product reommendations
    • inc. Shopify coupon code (if using Shopify)
  • Automation
    • inc. setting up abandoned cart
  • Reporting
    • inc. campaign, account, program and ecommerce reporting
  • Using Engagement Cloud templates for transactional email (Magento, Big and Shopify)


    You trainer will advise next steps for:

    • Pages & forms
    • SMS (if relevant) 
    • Contact scoring (if relevant)
      What we'll need from you

      • A list of your delegates*, including their email addresses 
      • Your choice of location: Online or at a dotdigital office
        • Please disregard face to face options as training is being delivered online until further notice due to Covid-19
      Things to know and caveats
      Please disregard face to face options as training is being delivered online until further notice due to Covid-19

      • Follows a standard program. Tailored packages are available at additional charge.
      • Does not include Integration or Commerce Flow Connector functionality 
      • You will be sharing the session with delegates from other organisations.
      • Online Workshop is delivered as x2 Sessions
      • Face to Face Shared Workshop Training is only currently available in our East Croydon office.


      The work described hereunder must be redeemed within 12 months from purchase, on a date and time to be agreed with dotdigital. Unless due to the availability of Engagement Cloud, any failure to instruct dotdigital to commence or agree the work described (in whole or in part) will result in forfeiture of the entirety of the fee and no credits or refunds, pro rata or otherwise, will be provided. In addition to the dotdigital Terms, this product is also subject to the terms found at: