Integration Training

Integration Training

Regular price
Regular price From 5 Service Credits
Sale price
5 Service Credits

For clients who’ve implemented one of our integrations, we’ll walk you through your entire set-up – whether it’s with Magento, Salesforce, Dynamics, or an ecommerce connector such as Shopify. Make sure you understand how to best harness and drive value from the powerful integration between Engagement Cloud and your ecommerce platform or CRM system. 
As this training covers the integration it is essential that delegates have existing knowledge of the Engagement Cloud. Customers who have multiple integrations with their Engagement Cloud account and were only trained on one as part of their initial training may also select this product to ensure that they have the full understanding of all of their integrations.
What you get
  • A dedicated expert trainer to walk you through how each of these work through the integration interface:
    • Data management
    • Campaign creation
    • Automation
    • Reporting

    • Optional elements are available for each connector:

    Integration Functionality:


    Microsoft Dynamics
    Activating Marketing lists for Email; Data Labels & Data Mappings; Email campaigns in CRM & Syncing from Engagement Cloud; Sending emails through Dynamics; Campaign Stats and Reporting in CRM; Settings in CRM

    Salesforce
    Email Campaigns and Email Studio in Salesforce; Linking Salesforce Campaigns with Address books; Data Labels & Data Mapping; Sending Email campaign in Salesforce; Campaign Stats and Reporting in CRM; Setting in CRM

    Magento
    Data Syncing & Mapping, Segmenting Order Data, External Dynamic Content, Product Features, Abandoned Cart; Program Enrolment


    Commerce Flow Connector Functionality:

    Shopify
    Data Syncing & Mapping, Segmenting Order Data, Product and Coupon Code Features, Abandoned Checkout; Program Enrolment

    Salesforce Commerce Cloud
    Data Syncing & Mapping, Segmenting Order Data, Product Features, Program Enrolment

    Shopware
    Data Syncing & Mapping, Segmenting Order Data, Product Features, Program Enrolment

    WooCommerce
    Data Syncing & Mapping, Segmenting Order Data, Product Features, Program Enrolment

      What we'll need from you
      • A list of your delegates*, including their email addresses 
      • Your choice of location: Online, at a dotdigital office*; or at your offices*
      • Details of any integration you have specified
        Things to know and caveats
        • Up to 6 delegates per session
        • Face to Face Training at dotdigital offices is only currently available in our London or East Croydon offices. 
        • Additional travel and accommodation costs will apply for training at your premises and are invoiced separately after training is delivered. 
        • Training follows a standard program. Tailor made packages are available upon request at an additional charge.