{"product_id":"national-theatre-tessitura-transaction-import-updates-to-handle-returns-july-2026","title":"National Theatre - Tessitura Transaction Import - Updates to handle returned bookings (July 2026)","description":"\u003cdiv style=\"overflow: hidden;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"overflow: hidden;\"\u003e\n\u003cdiv style=\"overflow: hidden; font-size: 16px !important; color: #535353;\"\u003e\n\u003cdiv style=\"padding: 20px; border: 1px solid #cdcdcd;\" class=\"grid__item\"\u003e\n\u003cdiv style=\"overflow: hidden; font-size: 16px !important; color: #535353;\"\u003e\n\u003cdiv style=\"padding: 20px;\" class=\"grid__item\"\u003e\n\u003cdiv style=\"overflow: hidden;\"\u003e\u003cspan style=\"color: #80c342; font-size: 18px;\"\u003eProject outline\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv style=\"padding: 2px 20px; margin: 10px 0px 10px 0px;\"\u003e\n\u003cdiv style=\"padding: 0px; border-bottom: 1px solid #ebebeb;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul style=\"padding: 0; margin: 0 20px;\"\u003e\n\u003cli\u003eThe Dotdigital Solution Architecture team will scope, build, and test an update to the existing custom Tessitura transaction import solution, to handle returned line items in Tessitura transactions.\u003c\/li\u003e\n\u003cli\u003eThe complete removal of all existing order Insight data from the National Theatre Dotdigital account, and an import of all historical transaction data, will be required to correct the existing order Insight data. This will be done once the update has been applied and deployed live.\u003c\/li\u003e\n\u003cli\u003eFor full details of the solution, and breakdown of costs, please see the document \u003cem\u003e'Dotdigital Project Scope - National Theatre - Tessitura and Vimeo Data Imports - V1.6.pdf'\u003c\/em\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"overflow: hidden;\"\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"padding-top: 20px; padding-right: 20px; padding-bottom: 20px; margin: 10px 0px;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"overflow: hidden;\"\u003e\n\u003cdiv\u003e\n\u003cdiv style=\"overflow: hidden; font-size: 16px !important; color: #535353; background-color: #f6f6f6; border: 1px solid #cdcdcd;\"\u003e\n\u003cdiv style=\"padding: 20px;\" class=\"grid__item\"\u003e\n\u003cdiv style=\"padding: 20px;\" class=\"grid__item\"\u003e\n\u003cdiv style=\"overflow: hidden;\"\u003e\u003cspan style=\"color: #80c342; font-size: 18px;\"\u003eCost and additional information\u003cbr\u003e\u003c\/span\u003e\u003c\/div\u003e\n\u003cdiv style=\"padding: 2px 20px; margin: 10px 0px 10px 0px;\"\u003e\n\u003cdiv style=\"padding: 0px; border-bottom: 1px solid #ebebeb;\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cul style=\"padding: 0; margin: 0 20px;\"\u003e\n\u003cli\u003eProject delivery timelines will be provided upon receipt of scope approval and payment for the project.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eNumber of credits = \u003cstrong\u003e24\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cstrong\u003eProfessional Services Terms\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv\u003eThe work described hereunder must be redeemed within 12 months from purchase, on a date and time to be agreed with Dotdigital. Unless due to the availability of the Dotdigital platform, any failure to instruct Dotdigital to commence or agree the work described (in whole or in part) will result in forfeiture of the entirety of the fee and no credits or refunds, pro rata or otherwise, will be provided. In addition to the Dotdigital Terms, this product is also subject to the terms found at: \u003cspan style=\"color: #00aaff;\"\u003e\u003ca title=\"PS Terms\" href=\"https:\/\/dotdigital.com\/terms\/ps-terms\/\" style=\"color: #00aaff;\" target=\"_blank\"\u003ehttps:\/\/dotdigital.com\/terms\/ps-terms\/\u003c\/a\u003e \u003c\/span\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Service Station","offers":[{"title":"Default Title","offer_id":57679812297086,"sku":null,"price":24.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0516\/1209\/0560\/files\/SS_SA.png?v=1783953011","url":"https:\/\/servicestation.dotdigital.com\/products\/national-theatre-tessitura-transaction-import-updates-to-handle-returns-july-2026","provider":"Service Station","version":"1.0","type":"link"}