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The Collaborative Automation Build was a great process … it enabled us to talk to the [Dotdigital] team about our brand and customer experience desires. The team made sure that they knew our goals and key metrics on this task. At the end of our session, we had a clear plan for implementation.

Ashley Hubbard, eCommerce Manager at Grenson

It's been a pleasure working with you and I'm grateful for the team's responsiveness and professionalism. The way the creative team managed the project was extremely efficient, and made the review, feedback and approval process very smooth – the end result was really great quality. We’re now set up for success on all our accounts.

Joshua Hart, Global Email & eCRM Manager at colart

Blog posts

  • City & Guilds | Multi-account Custom Preference Centre

    City & Guilds utilised multiple separate Engagement Cloud accounts, but required contacts in all of these accounts to be able to quickly and easily modify their email preferences and personal details from a single web page.

  • Grenson | Collaborative Automation Build

    Collaboration was the best option for Grenson to kickstart its automation journey. The team initially scoped the project with their dotdigital account manager and digital marketing specialist, during which the data framework, program structure and campaign body was outlined.