Commerce Platform Training

Commerce Platform Training

Regular price
Regular price From 10 Service Credits
Sale price
10 Service Credits

Our most popular training option which gives you a thorough understanding of Dotdigital platform functionality. 
We're flexible with our training delivery as you can come to our offices* for face to face training, we can come to you*, or training can be delivered remotely over two online sessions. 
As well as training, we offer user certification where training attendees can apply the knowledge they've gained using our online learning tool which helps build platform confidence. 

What you get
The session will cover how Dotdigital works with your commerce integration or connector.

  • Platform overview and support options
  • Store - Connector or data sync settings
  • Data management inc. insight data
  • Segmentation inc. insight data
  • Ecommerce in Dotdigital
    • inc. order insight and product catalog
    • inc. retailer and customer dashboards
  • Email campaign creation
    • inc. dynamic content
    • inc. product blocks and product reommendations
    • inc. Shopify coupon code (if using Shopify)
  • Automation
    • inc. setting up abandoned cart
  • Reporting
    • inc. campaign, account, program and ecommerce reporting
  • Using Dotdigital templates for transactional email (Magento, Big and Shopify)


    You trainer will advise next steps for:

    • Pages & forms
    • SMS (if relevant) 
    • Contact scoring (if relevant)
      What we'll need from you

      • A list of your delegates*, including their email addresses 
      • Your choice of location: Online, at a Dotdigital office; or at your offices
      • Details of any integration you have specified
      Things to know and caveats

      • Up to 6 delegates per session
      • Face to Face Training at Dotdigital offices is only currently available in our London or East Croydon offices. 
      • Additional travel and accommodation costs will apply for training at your premises and are invoiced separately after training is delivered. 
      • Training follows a standard program. Tailor made packages are available upon request at an additional charge.


      The work described hereunder must be redeemed within 12 months from purchase, on a date and time to be agreed with Dotdigital. Unless due to the availability of Dotdigital, any failure to instruct Dotdigital to commence or agree the work described (in whole or in part) will result in forfeiture of the entirety of the fee and no credits or refunds, pro rata or otherwise, will be provided. In addition to the Dotdigital Terms, this product is also subject to the terms found at: