This is an internal document for the dotmailer UMG Account Manager or Customer Success Manager to use when confirming client’s credits usage. The process manager will use this to complete UMG custom order form.
Requirements for dotdigital
Client to supply
dotdigital template name (if required):
Please confirm the template name we will be using for the campaign.
Ensure correct CFA are used and accounts are on correct IP pool for 49 accounts
Solution Architect Calls & Email Support
AI Predictive Recommendations (SOV, uDiscover & Rolling Stones)
DOB Custom Channel Extension Installation or Other CCE – 2 Accounts
Please state any additional notes that needs to be added to the service order.
This service order is for consultancy and services provided by Dotdigital Solutions Architect (Sean Beacham) or another member of the solutions consultancy team, as well as other works carried out by our deliverability and managed services team over the month of May 2023.
Professional Services Terms
The work described hereunder must be redeemed within 12 months from purchase, on a date and time to be agreed with dotdigital. Unless due to the availability of Dotdigital, any failure to instruct Dotdigital to commence or agree the work described (in whole or in part) will result in forfeiture of the entirety of the fee and no credits or refunds, pro rata or otherwise, will be provided. In addition to the dotdigital Terms, this product is also subject to the terms found at: https://dotdigital.com/terms/ps-terms/