Custom Data Export

Custom Data Export

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Having your contact and campaign reporting information in your Engagement Cloud account is useful, but for some business requirements it’s much more useful to have that data available to you in your CRM or your Single Customer View.

The dotdigital Custom Technical Solutions team can help to build custom data exports from your Engagement Cloud account so that you get the exact data that you need, when you need it. Whether it's your contact's preference information, or their email campaign interactions, we have the expertise and experience to provide a solution that meets your requirements.

What you get
  • A review of your requirements by a dotdigital Business Analyst
  • Production of a scope of work by a dotdigital Business Analyst
  • Building and testing of the custom data export by a dotdigital developer
  • A dotdigital Project Manager to organise and oversee the delivery of the custom data export project
  • Ongoing support and maintenance for the custom data export
What we'll need from you
  • Before selecting this product, make sure you have discussed your needs with your dotdigital Account Manager
  • An understanding of your business requirements
  • Your availability for a scoping call
Things to know and caveats
  • Following review of your requirements, it may not be possible for dotdigital to produce a viable custom data export solution
  • Any alterations or additions to the signed off functionality at build stage will incur extra cost
  • Data exported by dotdigital will not be retained outside of the Engagement Cloud platform for more than 14 days