Custom Data Export

Custom Data Export

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Having your contact and campaign reporting information in your Engagement Cloud account is useful, but for some business requirements it’s much more useful to have that data available to you in your CRM or your Single Customer View.

The dotdigital Custom Technical Solutions team can help to build custom data exports from your Engagement Cloud account so that you get the exact data that you need, when you need it. Whether it's your contact's preference information, or their email campaign interactions, we have the expertise and experience to provide a solution that meets your requirements.

What you get
  • A review of your requirements by a dotdigital Business Analyst
  • Production of a scope of work by a dotdigital Business Analyst
  • Building and testing of the custom data export by a dotdigital developer
  • A dotdigital Project Manager to organise and oversee the delivery of the custom data export project
  • Ongoing support and maintenance for the custom data export
What we'll need from you
  • Before selecting this product, make sure you have discussed your needs with your dotdigital Account Manager
  • An understanding of your business requirements
  • Your availability for a scoping call
Things to know and caveats

  • Following review of your requirements, it may not be possible for dotdigital to produce a viable custom data export solution
  • Any alterations or additions to the signed off functionality at build stage will incur extra cost
  • dotdigital are not responsible for the ongoing storage and retention of data provided via the custom export

 

The work described hereunder must be redeemed within 12 months from purchase, on a date and time to be agreed with dotdigital. Unless due to the availability of Engagement Cloud, any failure to instruct dotdigital to commence or agree the work described (in whole or in part) will result in forfeiture of the entirety of the fee and no credits or refunds, pro rata or otherwise, will be provided. In addition to the dotdigital Terms, this product is also subject to the terms found at: https://dotdigital.com/terms/ps-terms/