Implementation Consultancy - Krispy Kreme | Email Journeys

Implementation Consultancy - Krispy Kreme | Email Journeys

Regular price
Price on Application
Sale price
100 Service Credits

Project details
  • Replicate existing journeys, forms and email campaigns as outlined on the project board for the following groups:
    • Scheduled/automated
    • Forms
    • Transactional (API)
  • *Abandoned Cart & Browse have been allocated separately as per the service agreement - these are ready to start



  • It's our recommendation we do a like-for-like build to get the project moving
  • During this time, Krispy Kreme can review the campaign content, trigger timings etc. 
  • We (dotdigital) will be able to make edits to these once everything has been finalised from Krispy Kreme - it will be quicker to edit the existing, than await all content/ flow requirements and build from scratch 
  • As of w/c 24th October, the Implementation team are estimating 8-10 weeks for project delivery upon receipt of the project and confirmation of assets 
  • The work is estimated at 100 hours for rebuilding the existing assets we have - 2x rounds of amends are included in this 
    • Any new journeys introduced, or complete rebranding / reformatting will be reviewed and may incur additional costs 

Replicating existing forms: 

  • We may make some small adjustments to the form questions/ answers to support syncing responses back to the contact record 
  • Dotdigital will keep the KK team informed of recommended changes to forms and any associated campaigns 
  • *excludes preference centre and unsubscribe - this will be managed separately 



Cost and additional information

  • Number of credits = 100


Professional Services Terms
The work described hereunder must be redeemed within 12 months from purchase, on a date and time to be agreed with dotdigital. Unless due to the availability of Engagement Cloud, any failure to instruct dotdigital to commence or agree the work described (in whole or in part) will result in forfeiture of the entirety of the fee and no credits or refunds, pro rata or otherwise, will be provided. In addition to the dotdigital Terms, this product is also subject to the terms found at: