IN 'N' OUT CENTRES LIMITED - Automation - 5107990279

IN 'N' OUT CENTRES LIMITED - Automation - 5107990279

Regular price
Regular price 5 Service Credits
Sale price
5 Service Credits


Project outline

Replication of and amends to existing program, plus testing. 


Project detail

Project outline
  • Managed Services will replicate the program MOT Reminder Programme
  • Managed Services will update the start node to bring in users whose MOT is due exactly 30 days from today
    • This will use a data field (to be confirmed by the customer)
  • Managed Services will then check and amend the decision nodes in the program, so that users who have purchased an MOT since being in the program
    • Users who purchase an MOT will have:
      • An order record with a SKY of MOT01
      • An order record with a SKU of MOT07 (to be confirmed by customer, these users had a different type of MOT)
  • Managed Services will do a full end-to-end test
    • If test order data cannot be added test contacts, then we will use flat data fields instead

 

What’s included

  • Replication of the automation above
  • Testing of enrolment, exit and any decision criteria
  • 1x round of amends if needed

 

What we’ll need from you

  • Confirmation of any enrolment, decision and exit rules
  • Confirmation of how the following users are identified:
    • Users whose MOTs are due 30 days from today
    • Users who have purchased an MOT in the last X days

 

Things to note

  • Campaign creation is not included
  • Where certain types of insight data are being used in the program, we may create flat data fields in its place for testing purposes only
  • Anything in addition to or outside of the above will require a rescope and may incur additional costs


      Project schedule

      This assumes the order has been received by 20 October 2023. 
      Task Week

      Call to confirm deliverables

      w/c 23 October
      Program copied
      Amends made
      Testing plan created and shared
      w/c 13 November

      Testing plan carried out

      w/c 13 November

      w/c 20 November

      If test successful, automation goes live* w/c 20 November

      If required, amends made and a second test to occur and automation to go live*

      w/c 27 November

      Courtesy period ends

      Project formally closes

      w/c 11 December

      Cost and additional information

      Professional Services Terms

      The work described hereunder must be redeemed within 12 months from purchase, on a date and time to be agreed with dotdigital. Unless due to the availability of Engagement Cloud, any failure to instruct dotdigital to commence or agree the work described (in whole or in part) will result in forfeiture of the entirety of the fee and no credits or refunds, pro rata or otherwise, will be provided. In addition to the dotdigital Terms, this product is also subject to the terms found at: https://dotdigital.com/terms/ps-terms/