Lumon Pay - Automation collaborative session - 5789171967

Lumon Pay - Automation collaborative session - 5789171967

10 Service Credits
10 Service Credits

Project outline

A collaborative session for 1 automation program.


Project detail

What's included

  • An initial call with Managed Services to agree on timings for the session and confirm what has been scoped
  • 1 x 2 hour interactive session, including
    • Overview of program builder and terminology
    • Program build
    • Program best practice
    • Testing best practice
  • The programs will be created and ready for you to set live at the end of the session; alternatively, Managed Services may set a task(s) at the end of the session for you to carry out
  • A 30 minute follow up call 1-2 weeks after the sessions to cover anything outstanding, to recap on the setup or to review any tasks set
  • Documentation in the form of a PowerPoint deck or pdf will be provided post-session and will contain all deliverables covered as well as any useful resources

What we'll need from you

  • Confirmation on how data is passing into the program

Things to note

  • Anything in addition to or outside of the above will require a rescope and may incur additional costs

    Things to note

    • Anything in addition to or outside of the above will require a rescope and may incur additional costs


        Project schedule

        This assumes the order has been received by 22 March.


        Task Week

        Call to confirm deliverables

        		 w/c 25 March
        Managed Services to prepare for the session

        w/c 1 April

        w/c 8 April

        The session is delivered

        		 w/c 15 April

        Documentation is created and sent to the customer

        Wrap up call held

        		 w/c 29 April

        Courtesy period ends

        Project formally closed

        		 w/c 13 May

        Cost and additional information

        • Quote ref: 5789171967
        • Number of credits: 10

         

        Professional Services Terms

        The work described hereunder must be redeemed within 12 months from purchase, on a date and time to be agreed with dotdigital. Unless due to the availability of Engagement Cloud, any failure to instruct dotdigital to commence or agree the work described (in whole or in part) will result in forfeiture of the entirety of the fee and no credits or refunds, pro rata or otherwise, will be provided. In addition to the dotdigital Terms, this product is also subject to the terms found at: https://dotdigital.com/terms/ps-terms/