Lumon Pay - Confidence Check - Dynamics - 5789171967

Lumon Pay - Confidence Check - Dynamics - 5789171967

Regular price
Regular price 5 Service Credits
Sale price
5 Service Credits

Project outline

1 x Program confidence check – 5 Managed Services hours

A confidence check on one program of your choice.

Project detail
What’s included
    • Account login
    • Program “D2C_readyToTrade_NTHV”
    • Your program will tested by one of our Digital Project Managers
    • We may make a copy of your program for testing purposes only and limit the sending to dotdigital contacts only
    • We will provide documentation for
      • Expected behaviour vs. actual behaviour
      • Recommendations regarding automation best practise
      • Areas of opportunity if applicable e.g., control groups, delay and send times
    • If needed, a 30 minute screenshare covering our results and suggestions


    What we'll need from you

    • The name of the program we're checking
    • Your areas of concern within the current program and a brief explanation of its intended behaviour


    Things to note

    • We will not make changes to your live program
    • Rebuild of your program, or change request will require a project rescope and may incur additional costs

      Project schedule

      Estimated project timeline

      Assuming project sign-off by 26 April 2024.





      Project kick off call with client

      w/c 29th April

      Managed Services create testing plan and prepare assets

      w/c 6th May

      w/c 13th May

      Any assets, such as areas of concern and brief explanation of program's intended behaviour should be delivered before this stage can begin

      Testing plan confirmed and carried out

      w/c 1 20th May

      w/c 27th May

      Testing results delivered to customer

      w/c 3rd June

      Courtesy review period ends

      Project closed

      w/c 17th June


      Cost and additional information

      • Quote ref: 5789171967

      • Number of credits: 5


      Professional Services Terms

      The work described hereunder must be redeemed within 12 months from purchase, on a date and time to be agreed with dotdigital. Unless due to the availability of Engagement Cloud, any failure to instruct dotdigital to commence or agree the work described (in whole or in part) will result in forfeiture of the entirety of the fee and no credits or refunds, pro rata or otherwise, will be provided. In addition to the dotdigital Terms, this product is also subject to the terms found at: