LG ELECTRONICS U.K. LTD - Programs - ID: 3391106092

LG ELECTRONICS U.K. LTD - Programs - ID: 3391106092

10 Service Credits
10 Service Credits
Project outline

A collaborative session to rebuild the onboarding program

What you get

  • An initial call between the LG and the Managed Services team to agree on timings for the session and confirm what has been scoped
  • A two 2 hour interactive session, including
    • Overview of program builder and terminology
    • Program rebuild
    • Program best practice
    • How to test
  • The Managed Services team may set a task(s) at the end of the session for LG to carry out on the program built
    • Alternatively, the program will be created and ready for LG to set live at the end of the session
  • A follow up 30 minute call 1-2 weeks after the session to cover anything outstanding, to recap on the setup or to review any tasks set
  • Documentation in the form of a PowerPoint deck, pdf etc will be provided post-session and will contain all deliverables covered as well as any useful resources

What we'll need from you

  • Confirmation of any enrolment, decision and exit rules
  • Confirmation of any campaigns to be used in the program

Things to note

  • Campaign creation is not included – customer should confirm which campaigns are to be used during the kick off call
  • Anything in addition to or outside of the above will require a rescope and may incur additional costs
    Project requirements

    TASK

    EST. DELIVERY

    NOTES

    Project kick off call with client

    Week 1

    Preparation for session

    Week 2

    Any assets to be used during the session should be submitted during this period

    Session is held

    Week 3

    Follow up call is held

    Week 4

     

    Review period

    Week 5 & 6

    Client can reach out during this time for any further clarity

      Cost and additional information
      • Quote ref: #3391106092
      • Number of credits = 10

       

       

      Professional Services Terms
      The work described hereunder must be redeemed within 12 months from purchase, on a date and time to be agreed with dotdigital. Unless due to the availability of Engagement Cloud, any failure to instruct dotdigital to commence or agree the work described (in whole or in part) will result in forfeiture of the entirety of the fee and no credits or refunds, pro rata or otherwise, will be provided. In addition to the dotdigital Terms, this product is also subject to the terms found at: https://dotdigital.com/terms/ps-terms/