Neals Yard - Data capture updates & SMS link verification

Neals Yard - Data capture updates & SMS link verification

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13 Service Credits


Project outline


A collaborative project with Fresh Relevance Personalisation Services and the dotdigital Implementation Consultancy team.
The project is to deliver an SMS link verification solution to enable the Neals Yard team to easily identify verified SMS opt-ins and ensure that mobile numbers provided are correct for the contact submitting the form(s).


Project detail

    Neals Yard currently have three data capture sources on the website

    1. Footer = dotdigital signup form
    2. Popover = Fresh Relevance popover
    3. Checkout = Shopify form

    Each of these ways of providing an SMS number should trigger the link verification SMS. 

    Delivery summary: 

    • Fresh Relevance = 4 Fresh Relevance Credits
      • The team will replace the form raw code to point to dotdigital, meaning that contacts are created in realtime in the dotdigital account instead of entering dotdigital on the ~hourly sync that is currently in place with the Fresh Relevance integration
    • Implementation Consultancy = 9 Professional Service Credits
      • 1x hidden JavaScript form = 6 PSCs
        • This will be page in between the SMS link, and the confirmation page
        • It will automatically redirect to the confirmation page
        • It will automatically submit to the contact record either
          • Add them to a new list e.g., ‘Verified SMS optins’
            or
          • Update a data field e.g., ‘SMS_OPTIN’ = Yes
      • 1x program + 1x triggered SMS = 2 PSCs
        • A program to execute the SMS verification message
          • What do we want to do with non-verified, set the ‘SMS_OPTIN’ to ‘No’ after a period of time or just leave it blank or add them to another list?
        • Create the triggered SMS campaign – NY to provide content e.g., ‘Click below to verify it’s you’
      • 1x confirmation page = 1 PSC
        • NY to provide content
        • We can keep the branding simple, just a header/logo, the text, and a short footer – as it’s on mobile we won’t need to make a large page

     

    The work is due to be delivered no later than Friday 1st November.


    Cost and additional information

    • Quote ref: 7251602957
    • Number of credits: 13
      • FR Credits = 4
      • PS Credits = 9

     

    Professional Services Terms

    The work described hereunder must be redeemed within 12 months from purchase, on a date and time to be agreed with Dotdigital. Unless due to the availability of Dotdigital, any failure to instruct Dotdigital to commence or agree the work described (in whole or in part) will result in forfeiture of the entirety of the fee and no credits or refunds, pro rata or otherwise, will be provided. In addition to the Dotdigital Terms, this product is also subject to the terms found at: https://dotdigital.com/terms/ps-terms/