Core Platform Training

Core Platform Training

Regular price
Regular price From 10 Service Credits
Sale price
10 Service Credits

Our most popular training option which gives you a thorough understanding of Engagement Cloud platform functionality. 
We're flexible with our training delivery as you can come to our offices* for face to face training, we can come to you*, or training can be delivered remotely over two online sessions. 
As well as training, we offer user certification where training attendees can apply the knowledge they've gained using our online learning tool which helps build platform confidence. 


What you get
The session will cover all the fundamentals of using Engagement Cloud.
  • Platform overview and support options
  • Data management
  • Segmentation inc. webinsight data
  • Email campaign creations
    • inc. split testing and dynamic content
  • Automation
    • inc. example program build
  • Reporting
    • inc. contact, campaign, account and program reporting

 

You trainer will advise next steps for:

  • Pages & forms
  • SMS (if relevant) 
  • Contact scoring (if relevant)
  • CRM integration (if relevant)
    What we'll need from you

    • A list of your delegates*, including their email addresses 
    • Your choice of location: Online, at a dotdigital office; or at your offices
      • Please disregard face to face options as training is being delivered online until further notice due to Covid-19
    • Details of any integration you have specified
    Things to know and caveats
    Please disregard face to face options as training is being delivered online until further notice due to Covid-19

    • Up to 6 delegates per session
    • Face to Face Training at dotdigital offices is only currently available in our London or East Croydon offices. 
    • Additional travel and accommodation costs will apply for training at your premises and are invoiced separately after training is delivered. 
    • Training follows a standard program. Tailor made packages are available upon request at an additional charge.

     

    The work described hereunder must be redeemed within 12 months from purchase, on a date and time to be agreed with dotdigital. Unless due to the availability of Engagement Cloud, any failure to instruct dotdigital to commence or agree the work described (in whole or in part) will result in forfeiture of the entirety of the fee and no credits or refunds, pro rata or otherwise, will be provided. In addition to the dotdigital Terms, this product is also subject to the terms found at: https://dotdigital.com/terms/ps-terms/