Platform Training

Platform Training

Regular price
Regular price From 10 Service Credits
Sale price
10 Service Credits

Our most popular training option which gives you a thorough understanding of Engagement Cloud platform functionality. 
We're flexible with our training delivery as you can come to our offices* for face to face training, we can come to you*, or training can be delivered remotely over two online sessions. 
As well as training, we offer user certification where training attendees can apply the knowledge they've gained using our online learning tool which helps build platform confidence. 

What you get
  • A dedicated expert trainer to walk you through every aspect of:
    • Data Management
      • Segmentation
    • Campaign Creation
      • Dynamic Content
    • Automation
      • Omnichannel Marketing
    • Reporting


The following elements will also be included depending on your account type:

  • x1 Integration or Commerce Flow Connector
  • Web Behaviour Tracking
  • Surveys & Forms
  • Landing Pages
  • Contact Scoring
  • SMS
  • Product Features
  • Abandoned Cart


With Certification
  • Access to our online learning tool after training is delivered to test user knowledge on the platform. 
    What we'll need from you
    • A list of your delegates*, including their email addresses 
    • Your choice of location: Online, at a dotdigital office; or at your offices
      • Details of any integration you have specified
      Things to know and caveats
      • Up to 6 delegates per session
      • Face to Face Training at dotdigital offices is only currently available in our London or East Croydon offices. 
      • Additional travel and accommodation costs will apply for training at your premises and are invoiced separately after training is delivered. 
      • Training follows a standard program. Tailor made packages are available upon request at an additional charge.