Project 1 automation: Has an account, logs in (last 6 months) and hasn’t made a purchase. Send them an email offering a 30% off single-use coupon code good for 7 days.
Breakdown: 1 program build = 5 credits 1 campaign set up = 3 credits
Project 2 automation: Send a survey to anyone identified as a repeat customer. Segment against a purchase made any time before 3/17/21 and another purchase AFTER 3/18/21. If customers submit a survey, we would offer a 30% off single-use coupon code good for the three months.
Breakdown: 1 program build = 10 credits 2 campaign set up = 6 credits 1 survey = 2 credits
Survey questions: 1. Why did you visit our store? (Text response) 2. Did you find what you were looking for easily? (yes, no) 3. Will you shop again? (yes, no) If no, why not? (Text response) 4. Tell us what you think about our new store layout? (Text response) 5. Tell us about your store experience (Text response)
Client to provide any assets (such as images)
Start date will commence when the credits have been redeemed
Cost and additional information
Expected turnaround within 15 working days upon receipt of service redeemed.
Number of credits = 26
Professional Services Terms
The work described hereunder must be redeemed within 12 months from purchase, on a date and time to be agreed with dotdigital. Unless due to the availability of Engagement Cloud, any failure to instruct dotdigital to commence or agree the work described (in whole or in part) will result in forfeiture of the entirety of the fee and no credits or refunds, pro rata or otherwise, will be provided. In addition to the dotdigital Terms, this product is also subject to the terms found at: https://dotdigital.com/terms/ps-terms/