Ted Baker - BigCommerce Connector Review

Task

Who

Notes

Phase & Week

Map BigCommerce fields to Dotdigital data fields

Dotdigital

• Dotdigital to provide a list of BigCommerce and existing Dotdigital fields to Ted Baker before mapping
• Ted Baker to confirm
• What existing fields in the account can be mapped to BigCommerce
• What existing fields in the account need to remain as they are
• What existing fields can be deleted (if relevant)
• Dotdigital will create data fields if they are not already present to reflect the set up in the main account, and new fields for BigCommerce

Phase 1

Week 1

Check subscriber sync

Dotdigital

Ted Baker (optional)

• Subscribe to newsletter 
• Check sync in Dotdigital
• Check contact data field mapping against subscriber

Phase 1

Week 1

Create simple automations specifically to check BigCommerce program enrolment mapping for the following

• New subscriber (welcome)
• New order (for subscribers)
• First order (for subscribers)
• Abandoned cart

Dotdigital

• The campaign in each program will utilize the campaigns that have been generated during the set up wizard – these are very basic campaigns
• Dotdigital will place a contact rule in each program to limit any sends to a test list only

Phase 1

Week 2

Insight data – Cart

Dotdigital

• Dotdigital to click through from an email / subscribe to start session tracking
• Add items to cart and abandon
• Check account cart record and generate segments to check attributes are correctly formatted

Phase 1

Week 3

Insight data – Web

Dotdigital

• Dotdigital to click through from an email / subscribe to start session tracking
• Browse product and non-product pages
• Check account web record and generate segments to check attributes are correctly formatted

Phase 1

Week 3

Insight data – Orders

Dotdigital

• Dotdigital and / or Ted Baker to create test orders
• We will require a payment method, this can be
• A test credit card
• Or utilise test transaction mode and details outlined here
• Check account order record and generate segments to check attributes are correctly formatted
• Check attributes are in line with fields required to power Product Recommendations as per our Order Schema

Phase 1

Week 3

Insight data – Catalog

Dotdigital

• Select 10-20 products and check attributes stored against each
• Check values match with products on the website
• Check populated attributes and required attributes to power Product Recommendations match with our Product Data Schema

Phase 1

Week 4

eCommerce dashboard review

Dotdigital

• Dotdigital to check all dashboards reporting and check for any validation errors
• Any errors spotted will be flagged to Ted Baker and any relevant Dotdigital teams to resolve e.g., Dotdigital Support team

Phase 1

Week 4

Generate product recommendations

Dotdigital

• Validate any warning errors
• Review output of Product Recommendations data and check all fields are populating

Phase 1

Week 4

Present all findings to Ted Baker

Dotdigital

• A session review of the above
• Ted Baker to approve switch over to live

Week 5