Ted Baker - BigCommerce Connector Review

Ted Baker - BigCommerce Connector Review

Regular price
Regular price 30 Service Credits
Sale price
30 Service Credits

Project outline

Task

Who

Notes

Phase & Week

Map BigCommerce fields to Dotdigital data fields

Dotdigital

  • Dotdigital to provide a list of BigCommerce and existing Dotdigital fields to Ted Baker before mapping
  • Ted Baker to confirm
    • What existing fields in the account can be mapped to BigCommerce
    • What existing fields in the account need to remain as they are
    • What existing fields can be deleted (if relevant)
  • Dotdigital will create data fields if they are not already present to reflect the set up in the main account, and new fields for BigCommerce

Phase 1

Week 1

Check subscriber sync

Dotdigital

Ted Baker (optional)

  • Subscribe to newsletter 
  • Check sync in Dotdigital
  • Check contact data field mapping against subscriber

Phase 1

Week 1

Create simple automations specifically to check BigCommerce program enrolment mapping for the following

  • New subscriber (welcome)
  • New order (for subscribers)
  • First order (for subscribers)
  • Abandoned cart

Dotdigital

  • The campaign in each program will utilize the campaigns that have been generated during the set up wizard – these are very basic campaigns
  • Dotdigital will place a contact rule in each program to limit any sends to a test list only

Phase 1

Week 2

Insight data – Cart

Dotdigital

  • Dotdigital to click through from an email / subscribe to start session tracking
  • Add items to cart and abandon
  • Check account cart record and generate segments to check attributes are correctly formatted

Phase 1

Week 3

Insight data – Web

Dotdigital

  • Dotdigital to click through from an email / subscribe to start session tracking
  • Browse product and non-product pages
  • Check account web record and generate segments to check attributes are correctly formatted

Phase 1

Week 3

Insight data – Orders

Dotdigital

  • Dotdigital and / or Ted Baker to create test orders
  • We will require a payment method, this can be
    • A test credit card
    • Or utilise test transaction mode and details outlined here
  • Check account order record and generate segments to check attributes are correctly formatted
  • Check attributes are in line with fields required to power Product Recommendations as per our Order Schema

Phase 1

Week 3

Insight data – Catalog

Dotdigital

  • Select 10-20 products and check attributes stored against each
  • Check values match with products on the website
  • Check populated attributes and required attributes to power Product Recommendations match with our Product Data Schema

Phase 1

Week 4

eCommerce dashboard review

Dotdigital

  • Dotdigital to check all dashboards reporting and check for any validation errors
  • Any errors spotted will be flagged to Ted Baker and any relevant Dotdigital teams to resolve e.g., Dotdigital Support team

Phase 1

Week 4

Generate product recommendations

Dotdigital

  • Validate any warning errors
  • Review output of Product Recommendations data and check all fields are populating

Phase 1

Week 4

Present all findings to Ted Baker

Dotdigital

  • A session review of the above
  • Ted Baker to approve switch over to live

Week 5


    Cost and additional information
    • *TB have connected to live - Orders may be tricky to successfully test - to review as project in is progress
    • Quote ref: #2835725989
    • Number of credits = 30

    Professional Services Terms
    The work described hereunder must be redeemed within 12 months from purchase, on a date and time to be agreed with dotdigital. Unless due to the availability of Engagement Cloud, any failure to instruct dotdigital to commence or agree the work described (in whole or in part) will result in forfeiture of the entirety of the fee and no credits or refunds, pro rata or otherwise, will be provided. In addition to the dotdigital Terms, this product is also subject to the terms found at: https://dotdigital.com/terms/ps-terms/