UMG - Managed Services - Managed users - 5042829363

UMG - Managed Services - Managed users - 5042829363

Regular price
Price on Application
Sale price
5 Service Credits

Project outline

Removal of 88 managed users from account

Project detail

Removal of 88 managed users from account

  • Users have been duplicated and are appearing as users with capital letters in their email address and without capital letters in their email address
  • Duplicate users have been provided on a Google Doc
  • The customer has requested that users whose email addresses are in capital letters are removed from the account


  • The Managed Services team will delete users as directed above

Things to note

  • Clarification is required on if there are any effects of deleting users - this clarification is required before the project can commence
  • There are two options to remove a user's access from Dotdigital - disabling their users or deleting their user
    • For clarity, this process will delete the specified users
  • Anything in addition to or outside of the above will require a rescope and may incur additional costs

    Project schedule

    This assumes the order has been received by 
    Task Week

    Email to confirm deliverables and that work has begun

    w/c 4 September
    Email to confirm work has been completed w/c 18 September

    Courtesy period ends

    Project formally closes

    w/c 2 October

    Cost and additional information

    • Quote ref: 5042829363
    • Number of credits: 5


    Professional Services Terms

    The work described hereunder must be redeemed within 12 months from purchase, on a date and time to be agreed with dotdigital. Unless due to the availability of Engagement Cloud, any failure to instruct dotdigital to commence or agree the work described (in whole or in part) will result in forfeiture of the entirety of the fee and no credits or refunds, pro rata or otherwise, will be provided. In addition to the dotdigital Terms, this product is also subject to the terms found at: